CUSTOMER REVIEWS & STORIES

"Duane always goes the extra mile to fix your problem, takes the time to talk to you and makes you feel like your dealing with a friend. Does what needs to be done only and his prices are fair."

— Google User Review

"Duane's service is great and his prices are fair. I work in Manhattan so I really appreciate that he is so accommodating by picking up my car and returning it to me when he is done."

— Google User Review

"Highland Park Automotive is an awesome place. A friend recommended this place to me, for taking care of my 2004 Mazda 3s. They do a very good job, at a reasonable price. Oil change and filter change is $38. They even squeezed me into the schedule the same day I called. Outstanding customer service.

Once I came in with a check engine light on, and they took a long time to figure out the problem. In the end it turned out to be a minor problem, but they still wouldn't charge much. Before running any major diagnostics or repairing anything, they call you and transparently consult you. The owner is not much of a talker, but that does not matter, because they did a great job. I would definitely recommend this place."

— Yelp User Review

"Always professional and friendly. Providing plenty of information about what is going on. Highly recommend!"

— Google User Review

"It was such a pleasure to do business with Duane. Very,very thorough and professional. The shop was clean and comfortable. Best of all he gave us a total emailed and printed report on our newly purchased 2005 Volvo. Not once did I doubt the integrity of the work done by Duane on my car.. I find mechanics in general to be deceptive, but didn't sense this at all at Highland Park Automotive. I highly recommend this shop."

— Google User Review

"Duane is the most knowledgeable and up-front repair tech that I've dealt with in recent memory and I fully trust taking my older car to him. HP Auto is very thorough in their explanations of what repairs need to be done and why, and will discuss the possibility of future repairs or what needs to be watched out for. They fully stand behind the work they do and the parts they source. "

— Yelp User Review

"Duane Beers is a great mechanic. He is prompt, honest, and reliable. He has worked on several of my cars, over several years, and always did fine work. He has fit me in without an appointment when I have broken down and been very kind and caring. The only place I take my cars."

— Yelp User Review

"We've been happy HP Automotive customers for YEARS-- Dwayne is our Go-To guy. And the new website scheduling makes it even more convenient. Honest work, and an honest guy. You can't do better.."

— Google User Review

"I have come here twice and both times, the owner has been kind and honest. Today I had a nail in my tire. He came out to my car, looked at it right away and took the nail out after inspecting it and making sure it wasn't going to cause a flat, no charge. The first time I came in to highland park automotive, I brought my car in for a big job, as it was overheating and leaking. After the diagnostics, he was very upfront about the charges and issues. Would highly recommend."

— Google User Review

"My car had some minor issues (wipers crossing, hood not opening) and I wasn't too sure how to fix them. I ran a quick Google search for good mechanics and Highland Park Automative popped up. So I brought it right over. The kind gentleman at the front desk (I wish I asked for his name) came out immediately, and took care of everything within minutes. I now have working wipers and a hood that opens properly. This has been the best auto service I've ever received, hands down. All for a good price too :). I will be telling my friends about this place and getting my car serviced here from now on. Thank you!!!"

— Yelp User Review

"GO HERE!! Honestly, so great. Duane was able to pick out the problems with my car and give me the best price and best way to make the payments. He worked with me and my family and gave me the best advice that I really think other mechanics would not. If you have to get your car fixed or looked at and live in the New Brunswick/Highland Park/Edison Area, go to Highland Park Automotive. It will be the best decision you make!!!!! "

— Google User Review

"Bring your vehicle to Highland Park Automotive and you can be 100% confident in the excellent service you will receive!! I brought my car there twice, and both times Duane very clearly explained the repairs that were required and which ones should be a priority. Then after getting my feedback, the shop performed the repairs quickly and followed up afterward. Highland Park Automotive is respectful, professional, efficient, and easily the best auto repair shop I have ever been to. If I still lived ANYWHERE in central New Jersey, I would continue to bring my car there."

— Google User Review

"I went to Highland Park Automotive today for the first time because my car began stalling several months ago and the problem has increased in frequency. Duane was my point of contact and he was great! They found a damaged pump that needed to be replaced (very reasonable price). I really appreciated that they did not try to sell me products or services that I did not need. I will definitely go back to Highland Park Automotive next time my car needs servicing. Thanks!"

— Yelp User Review

"Great service!!! I was having trouble with my car and tried different places, including the dealership. In fact the dealership told me that I need to spend over a over 1000$ to repair and there was no guarantee that the problem will be solve. I was about to give up when I read the reviews About Highland Park Automotive. I was curious if this place will be able to find the problem on my car. HE DID IT!!! and he left my car running like a brand new!!!!! Duane was a genius and the price was excellent!!! He was very honest and upfront all the time. My car was fixed next day :) I would recommend this shop to anyone, specially because I was a woman and I was treated with respect and honesty. Love this place! thank you Duane."

— Yelp User Review

"I highly recommend this shop. Before any work was performed I has given a detailed price breakdown of everything that was to be fixed. The work was completed very quick. I had no problems at all. I will come here for every car related problem from now on. Everyone at Highland Park Automotive is super professional."

— Google User Review

"Duane and crew do great work at a good price. I have never been disappointed with any repair. The shop was recommended to me by a neighbor when I first moved here, and I have been going to them ever since. Very trustworthy. I highly recommend. Duane gives you an estimate and will tell you what is urgent and what can wait a while. I appreciate that. They often call after a repair just to make sure all is working well. "

— Google User Review

"I just moved to the Highland Park area recently and my car needed routine maintenance. Normally going to an auto service center isn't fun for me, I've had guys try to con me into thinking my engine was broken (when it wasn't), be overly flirtatious, overcharge me for simple things, and similar events on more than one occasion (perhaps because I'm a petite, girly-looking woman?). Well, I went to HP automotive today (just got back, actually) and Duane was quite friendly and honest, charged what I consider to be a reasonable price, and even offered to come pick me up so I wouldn't have to walk back. Not what I was expecting at all, and I am definitely coming back next time my car needs anything!"

— Yelp User Review

"Great place! I called them because my car unexpectedly died and they were very accommodating and got me in the same day. Duane was very personable and took the time to explain what was wrong and how much everything would cost. I found the price to be quite reasonable and he even managed to get it fixed by the next afternoon! Would highly recommend. "

— Yelp User Review

"We keep going back to HP Automotive because HP Automotive's assessments are always safety oriented and balanced to be cost considerate. Discussions of maintenance are always thoughtful, taking into account our personal driving habits for commuting and pleasure until the next service date. This also helps balance the expenses of maintenance out over time, which confirms that HP Automotive wants a long term relationship with its customers through many vehicle life cycles."

— Demand Force Review

Duane is a very honest man, did great work and really took care of my car

— Google Review

Very fast and excellent service. Dropped my car off expecting a few days work and it was done same day. Awesome prices and Duane is very personable. Definitely will go again for future repairs.

— Google User Review

Duane and his crew do great work. Always trustworthy and reliable. My family and I have been taking our cars to him for years and he always offers honest recommendations on whether a repair is worth our trouble and expense. Never tries to oversell and I don't find new issues after the car has been in his hands. Hard to find honest and experienced mechanics like this these days. Highly recommend

— Google User Review

We take both of our cars to Duane at HP Automotive. Can't say enough good things about them. We were tired of feeling like we were getting ripped off at the dealer's, and then we discovered HP Automotive. Duane doesn't do the typical "upsell" - he just tells you what needs to be done, and what can wait. I appreciate that honesty, and highly recommend this shop for all of your needs.

— Google User Review

A few years back I brought in a 2005 Nissan Sentra and received honest feedback. I learned that my vehicle at the time was not worth performing any repairs on because of extreme hidden rust. It's hard to find an honest mechanic so whenever I’m in the area, Highland Park Automotive is the only company I trust.

— Google User Review

Dwane is a professional at his craft, I highly recommend this place; good service at a modest price.

— Google User Review

Duane is the best! I recently got myself a collector’s car that still needed quite a bit of work. Duane did a full inspection and was very communicative throughout the whole process. Now my car is running perfectly!

— Google User Review

Great place and a friendly, honest mechanic.

— Google User Review

I’ve been using Highland Park Automotive since about 2013 when I first moved to the town. Always high quality & honest service, would highly recommend. Literally the only repair shop I have been to in the last decade where it doesn’t feel like they’re trying to sell you something additional or add fluff to the repairs to drain your wallet. Still come here even after I moved out of town

— Google User Review

Duane's service is great and his prices are fair. I really appreciate that he is so accommodating by picking up my car and returning it to me when he is done. Remarkable service!

— Google User Review

Experienced, patient and kind. They helped me repair my car twice in a weeks period and I had my car back in 1-3 days. Highly recommend!

— Google User Review

As always, easy to work with and quick work.

— Google User Review

In a word where many people are trying gouge you for sub par work, it refreshing to find a place that’s willing to do great work and stand behind it. Thank you Duane and team for your hard work.

— Google User Review

My car stopped working on the NJ turnpike on my way from Philadelphia to New York after complications involving my serpentine belt, thankfully I called this shop and they were able to squeeze me in to repair my serpentine belt, pulley, and tensioner all within a few hours and for a fair price. I am so thankful to this establishment for helping me get back on the road after ending up stranded in un unfamiliar location. Highly recommend this shop, the owner was very knowledgeable, professional, patient, flexible, and pleasant!

— Google User Review

It was a good experience

— Google User Review

Highland Park Automotive is the best auto shop around! Duane and his mechanics have been keeping me safe on the road for 32 years. Thank you, Duane!

— Google User Review

Always satisfied with HP Automotive. Easy to get appts., quick turnaround, always explains what needs to be done. Car is always clean when it is returned.

— Google User Review

Dwain is always honest and never failed to fix the problems I highly recommending him and his shop to everybody

— Google User Review

Very positive experience . Courteous and professional . Expert and true mechanics .

— Google User Review

I have gone to HP automotive the last two times I have had car trouble and both times I was happy with the service I got. I didn't feel like I was being up charger or scammed. And the owner was kind and informative. I will be going back to HP automotive with my future car trouble.

— Google User Review

I was introduced to Highland Park Automotive through my son whose car had stopped working. He selected this repair shop to have his car brought in to. Duane, the owner, could not have been nicer or more professional in every respect. I had not met him but after we spoke I trusted him completely. And his work was just as excellent!

— Google User Review